UPDATED APRIL 24TH, 2023
Artificial Intelligence (AI) and Machine Learning (ML) are changing the world of business as we know it. But for many business owners and their teams, the immediate connection between AI & ML for their businesses is not always clear. The business problems are often not realized and AI and ML solutions are not explored by executives and their teams. This article will aim to shed light on 12 use cases and demystify the use of AI and MLto solve real problems in the world.
Machine Learning and AI help create better products and services by:
- optimizing assets and services
- improving quality and reliability
- preventing the downtime of product maintenance
Used for existing products and services, AI & ML are helping executives and teams to focus on what matters most.
Cultural, educational, gender, race or other biases seeping into ML & AI is no secret. Transparency in AI is essential to building trust in these systems. On LinkedIn, high-paying jobs were not displayed as frequently for women as they were for men. The biases stem from the way the algorithms were trained. It is important to be aware of your training data because biased data will lead to biased ML models. We need to ensure there are experts in the loop that can comb through and analyze for bias within the data. These experts can see if there are enough examples of specific attributes within their model. Techniques and standards are also growing to reduce bias. Also, the algorithm itself can be altered by tweaking the optimization model to help the computer understand the importance of accuracy in certain cases such as choosing a tradeoff between avoiding Type 1 (false positive) or Type 2 (false negative) Errors.
Now, let’s explore some use cases of AI & ML in the real world:
1. Forecasting Inventory
Overstocked or under-stocked items are a classic inventory problem for retailers. For e-commerce companies, returned items are another problem that cost companies a significant amount of money.
ML looks at existing data and manages stock. It can see trends and patterns which will prompt the business to take action. This could mean ordering items that are trending or forecasting demand for accurate quantities of specific items. Using ML, forecasting errors decrease by 20-50%. ML can reduce lost sales by up to 65%, and inventory reductions of 20-50% are achievable.
An interesting example of a business using AI & ML for forecasting inventory is a major German e-commerce company, Otto. Returns cost the e-commerce company millions and their data analysis shows that customers tend not to return items if they are shipped within two days. Customers also dislike multiple and slow shipments. The problem becomes a bit more complicated given that Otto sells products from other brands and they don’t do stocking themselves. Otto is either waiting to ship until all orders are ready or shipping many boxes at different times.
Using a deep-learning algorithm originally designed for particle-physics experiments by CERN in Geneva, Otto uses ML to forecast their sales in the next 30 days with 90% accuracy! The algorithm analyzes about three billion past transactions and 200 variables, including site searches, past sales, and weather information to know what consumers will buy. With this algorithm, Otto can buy the products ahead of time so they can be ready to be shipped once the customer makes the purchase. Otto builds an inventory based on what their AI forecasts, ordering over 200,000 items a month with no human intervention. Contrary to popular belief of firing human employees, Otto did not fire anyone but they did hire more employees!
2. Electric Utilities
Machine Learning, applied to electrical utilities, is another case of matching demand and supply. Adjusting supply to meet anticipated demand in real-time leads to huge savings. Algorithms gather insight from weather-related variables and act upon those insights. It can switch off air conditioning when forecasts tend toward peak consumption. This can avoid the need to operate at peak generating capacity altogether.
3. Research and Development
Projecting can help with product research and development. Great efforts are spent on creating products and iterating them based on whether they will fail or succeed in the market. The speed of the design process can be increased with AI. Motivo, an AI startup, can complete chipset design processes that would normally take months in just four weeks. They’re saving companies time on testing and iterating designs.
There are many use cases of farmers using AI and ML to improve productivity and increase profitability. Farmers can reap the benefits of projection based on demand and supply. They can use ML to expect crop yields and project the demand for certain crops to help optimize plant growth. The use of historical and real-time weather data helps farmers expect the number of crops that will be yielded, saving them time and money when anticipating crop yields.
There many other use cases of farmers using AI and ML to address various problems such as shortage of labour, weeds, and healthy livestock. About two-thirds of the strawberry industry in the US has invested in a robot that uses image processing to find the right berries to pick at the right time. Farming equipment giant John Deere has also been investing into AI and ML over the last decade. One of the technologies uses a “see and spray” technique to map fields and visual recognition software to target weeds and apply herbicides only where needed. It saves the farmers money and produces more crops with less herbicide.
Another great use case is by a dairy farm in Georgia that uses an app to detect their cows’ health. Ida, created by Dutch company Connecterra, uses TensorFlow, to analyze the data collected. The cows wear a collar that detects how much the cow is eating, drinking, ruminating, sleeping and walking. With that data, Ida uses TensorFlow to let the farmer know the general health of their cows. On a hot day, this can speed up the process of the farmer and their team checking their stock of 2,000 cows every day for overheating.
Teachers spend a great part of their time marking, going through hundreds of papers and outsourcing their work to assistants. But marking between teachers and teacher’s assistants (TAs) can greatly vary. Some TAs mark more strictly than others. Teachers themselves may not put the same amount of effort in marking the 99th paper as they did in the first paper.
Thanks to ML, we can remove much of this variance. Machine Learning algorithms can view and understand handwriting. Teachers can provide the algorithm with a few examples, then the algorithm learns how the teacher marks and applies their marking guidelines to other papers. Algorithms never tire and hold the same standard throughout the marking process. Algorithms like these have proven to be 85% accurate, giving the same marks as the teacher would. The algorithm can prove to exceptional in clear-cut answers such as Math and even more subjective courses like English. Using ML to mark work reduces teacher burnout and gives them more energy and time to focus on teaching.
6. Medicine & Healthcare
Diagnosing ailments and identifying diseases is at the center of ML & AI in medicine and healthcare. Patients continue to receive diagnoses from images like x-rays. Thanks to advances in computer vision, it is becoming more possible for AI to take on a part of the role of radiologists. The deep learning algorithms are fed thousands of images and diagnoses to improve themselves and can examine images faster than a human. Enlitic, a startup based in San Francisco, sent software engineers to approximately 80 medical imaging centers in Australia and Asia to use a deep learning algorithm designed for use on PACS (Picture Archive Communication Systems for digitalized radiological images and reports). The company hopes the algorithm will eventually become smart enough to identify diseases in every imaging modality in the centres, including magnetic resonance (MR), computed tomography (CT), ultrasound, X-ray and nuclear medicine.
It’s common to go to a doctor’s office with a cough and leave with a prescription for cough medicine. Machine Learning algorithms can consider outside-the-box factors such as eating, sleep, and exercise habits from the data we have available from smart devices (like a Fitbit) to modify prescriptions for sick people. Instead of broad pharmaceuticals targeted to people with colds, there will be an increasing amount of highly-specific prescriptions tailored towards individuals.
7. Call Centers
Hiring and training staff takes time and money. For AI-powered automation customer service, you only have to train the model once. Call centers can also use ML to track the sentiment of current callers and intervene when necessary. Companies can use ML models to create chatbots to help with FAQs and train them to learn from and answer new inquiries. The model could even be trained in knowing when to switch over to a human agent. These models can also be used to train telemarketers to identify situations where clients become upset and give tips to alleviate the situation. This is all possible thanks to advances to Natural Language Processing.
AI-powered automation for customer service is predicted to be the norm by 2020. Autodesk, an American software company, uses IBM’s Watson to take on repetitive non-value calls, provide 24/7/365 support, and provide better service at a lower cost. Using Watson, Autodesk built Ava, a virtual agent designed to resolve the most common support issues. With Ava, they have brought down resolution time from 38 hours to a mere 5 minutes!
Machine Learning, applied properly, can significantly affect the bottom line. Many large financial institutions are diving into ML to find solutions to their common problems such as fraud prevention, risk management, investment predictions, network security, and much more.
For example, ML has become imperative in creating Credit Risk Models. ML models large volumes of data to provide a granular view and reveal hidden trends of customers. This creates a more robust and flexible credit score for the individual in less time. With the data provided, the model can better understand how likely someone is to pay back a loan. Based off millions of loan-paying cases, this ML model has the capacity to process this information in a way that humans cannot do.
9. Mobile Use
It is undeniable how much our smartphones have penetrated our lives. Adobe research shows that people spend the same amount of time sleeping as they do on their smartphones. With AI, brands can finally get one step ahead of the consumer with personalization, predictive analytics, and content consumption.
Warby Parker, an eyeglass maker, has created an iPhone app using Apple’s face-mapping technology to measure users’ faces and make recommendations for the best glasses for every user’s face shape and features. Starbucks’ mobile app uses existing user information, like the type of coffee they drink or the time of day of their usual visit, to create offers, coupons, and discounts.
10. Social Media
Social media channels such as Twitter and Facebook shape our views on many different topics. Besides showing us viral tweets and posts, these companies are using AI a lot deeper to weed out the humans vs the fake bots. Cyber criminals can use various tricks when opening many false accounts to trick the social network companies.
But, the cyber criminals cannot fake human movement. For example, Facebook can use your phone to measure subtle movements from breathing, the angle you are holding your phone, to how quickly you tap on the screen.
Fact checking is another big problem for Facebook. Misinformation can spread quickly from images and memes with the social algorithms. The social media giant has deployed fact-checking program utilizing third-parties including AI and humans. These tools including using the AI of AdVerif.ai which finds flagged images and conducts reverse image lookup to see where else it’s been posted, and if it’s been tampered to show something different. For example, Facebook caught a false image of an NFL player burning the American flag. Facebook then uses this data as training data for its machine learning classifiers.
Recently, Twitter is using AI to take action on false accounts that cause chaos in public trust and politics. Even Google is using AI to track down harassing trolls on Youtube. AI will continue to be at the heart of social media networks even as the times and needs change.
11. Travel and Leisure
Travel agencies use ML to understand the types of travellers on their websites. With the small user interactions on a website, companies can determine whether they are a business or leisure traveller, if they’re picky about their meals, or whether they favour certain hotels. This data helps these agencies make recommendations to travellers like where to travel and which airlines to take.
For example, KLM is using an AI system that is dealing with 50% of its inquiries. Dorchester Collections, a luxury hotel operator, changed its breakfast menu after AI analyzed guest reviews and came up with customizing options. Lola, an iPhone travel app, uses AI with humans to provide help for hotel bookings, flight schedules, and restaurant advice.
12. Recruiting Agencies
Matching employers to employees is complex. There is often a large turnover rate that’s a strain on human and financial resources. There is a big challenge for hiring managers to find the right candidate for the job. Let’s consider the role of a web developer. Some employers place more weight on academics and fail to identify important skills. Candidates with a Masters degree in Computer Science pass through the screening process. But the fact that they lack important job skills goes unnoticed.
At times, ML can better understand what the employers need than they can themselves. Employers can misread variables. They can confuse priorities and relevance due to personal bias. They can underestimate the value of senior developers teaching junior developers. A personalized matching service learned from previous matches can help companies increase employee and employer satisfaction.
Machine Learning is the next step we need to make sense of all the data that we’ve all been collecting, and continue to amass. It is here, now, and will continue to change the way businesses will operate forever.
“Machine Learning. This is the next transformation…the programming paradigm is changing. Instead of programming a computer, you teach a computer to learn something and it does what you want.”
- Eric Schmidt, Executive Chairman of the Board, Google
learn more about AI chatbots here
Learn more about AI for merchandising and retail here
UPDATED APRIL 21, 2023
What are the key differences between chat GPT and BARD for digital marketing?
As digital marketing becomes increasingly reliant on artificial intelligence and machine learning technologies, chat GPT and BARD are two tools that are gaining attention. While both are designed to assist marketers in creating effective communication strategies, they differ significantly in their approach and capabilities.
Chat GPT, which stands for Generative Pre-trained Transformer, is an AI language model that can generate text responses to customer queries. Essentially, it’s a chatbot designed to simulate human conversation. Chat GPT uses deep learning algorithms to analyze vast amounts of data and create responses that sound natural and engaging.
In contrast, BARD, or Behavior Analytics for Retention and Development, is a platform that uses data analytics to understand customer behavior and preferences. BARD analyzes data from various sources, including social media, email, and web browsing behavior, to provide insights into what customers want and how they interact with brands.
So, what are the key differences between chat GPT and BARD for digital marketing?
Firstly, chat GPT is primarily focused on customer engagement, whereas BARD is more concerned with customer retention. Chat GPT is designed to provide quick and easy answers to customer queries, while BARD is more focused on building relationships with customers over time.
Secondly, chat GPT is more suited to one-to-one communication, while BARD is better for analyzing large data sets. Chat GPT is designed to handle conversational interactions, while BARD is more focused on analyzing data to identify patterns and trends.
Finally, while both tools can help marketers better understand their customers, they differ in how they achieve this. Chat GPT uses natural language processing to generate responses, while BARD uses data analytics to identify customer behavior patterns. Ultimately, the choice between these two tools depends on your specific marketing goals and the types of insights you’re looking to gain.
In summary, while chat GPT and BARD are both valuable tools for digital marketers, they differ significantly in their approach and capabilities. Chat GPT is designed to simulate human conversation and engage with customers in real-time, while BARD is focused on analyzing large data sets to identify customer behavior patterns and preferences. As AI and machine learning continue to revolutionize the world of digital marketing, it’s important to understand the unique strengths and limitations of each tool to make the most informed decisions for your business.
How can chat GPT and BARD be used to increase brand awareness?
As conversational AI technologies continue to evolve, businesses are leveraging them to improve customer interaction, enhance marketing campaigns, and ultimately increase brand awareness. Two such technologies that have gained popularity in recent years are chat GPT and BARD.
Chat GPT, or Generative Pre-trained Transformer, is a natural language processing technology that uses machine learning to generate conversational responses to user input. BARD, or Bidirectional Encoder Representations from Transformers, is a similar technology that can be used to generate text-based content, such as blog posts, social media updates, and email campaigns.
So, how can these technologies be used to increase brand awareness?
1. Personalized interactions: With chat GPT, businesses can create personalized chatbots that interact with customers in a natural, conversational way. These chatbots can help customers find the products or services they need and answer common questions, all while building brand awareness through a positive user experience.
2. Content creation: BARD can be used to create high-quality, SEO-friendly content that can help businesses rank higher in search engine results pages (SERPs). By generating unique and informative content that aligns with the brand’s values and messaging, businesses can increase their online visibility and attract more potential customers.
3. Social media engagement: Chat GPT can be used to create engaging and interactive social media campaigns that attract and retain customers. By leveraging the power of chatbots, businesses can create fun quizzes, polls, and games that encourage user participation and build brand recognition. Additionally, BARD can be used to generate shareable social media content that aligns with the brand’s messaging and values, further increasing brand awareness and reaching a wider audience.
In conclusion, chat GPT and BARD are powerful tools that businesses can use to increase brand awareness and improve customer interaction. By leveraging the strengths of each technology, businesses can create personalized and engaging experiences for their customers, while also boosting their online visibility and attracting new potential customers. As AI and machine learning continue to advance, it’s important for businesses to stay up-to-date with the latest technologies and incorporate them into their digital marketing strategies to stay ahead of the competition.
How can chat GPT and BARD improve customer engagement?
Chatbots have been a popular tool for customer engagement in recent years. They offer a personalized and immediate response to customer inquiries, as well as providing a 24/7 availability. However, traditional chatbots often have limited capabilities, and their responses can sometimes be robotic and predictable.
To improve customer engagement, advanced chatbots like GPT and BARD are now being used. These chatbots use artificial intelligence to provide more natural and human-like responses, which can help to build trust and improve customer satisfaction.
GPT, which stands for Generative Pre-trained Transformer, is a language model that can process natural language and generate human-like responses. This means that it can understand the nuances of language and context, and tailor its responses accordingly. For example, if a customer asks a question about a product, GPT can provide a detailed and informative response that is tailored to the customer’s needs.
BARD, which stands for Bayesian Additive Regression Trees, is another advanced chatbot that uses machine learning to provide personalized responses. It is particularly useful for complex customer inquiries, as it can analyze large amounts of data to provide accurate and relevant responses.
Together, GPT and BARD can significantly improve customer engagement by providing personalized, natural, and accurate responses to customer inquiries. They can also help to build trust and loyalty by providing a high level of customer service, which can lead to increased sales and customer retention.
In addition, these advanced chatbots can help businesses to save time and money by automating customerservice tasks, reducing the workload on human support teams, and allowing them to focus on more complex issues. This, in turn, can lead to increased efficiency and productivity for the business.
In conclusion, chatbots like GPT and BARD are changing the way businesses engage with their customers. With their advanced capabilities, they offer a more personalized and human-like experience, as well as providing 24/7 availability and cost savings for businesses. As AI technology continues to evolve, the possibilities for improving customer engagement and satisfaction are endless. By incorporating advanced chatbots into their digital marketing strategies, businesses can stay ahead of the competition and ensure long-term success.
What are the benefits of using chat GPT and BARD for digital marketing?
In today’s digital age, chatbots have become an integral part of businesses’ digital marketing strategies. With advancements in Natural Language Processing (NLP) and machine learning, chatbots can now provide more personalized and engaging experiences for customers. Two popular chatbot frameworks that have gained significant popularity in recent years are GPT and BARD. In this blog post, we’ll explore the benefits of using chat GPT and BARD for digital marketing.
GPT (Generative Pre-trained Transformer) is a state-of-the-art language model developed by OpenAI that uses deep learning to generate human-like responses. It can be trained on a vast corpus of text data to improve its ability to generate coherent and relevant responses. One of the key benefits of using GPT for digital marketing is that it can help businesses create more engaging chatbot conversations with their customers. By providing accurate and contextually relevant responses to customer queries, GPT-powered chatbots can enhance customer experience and build brand loyalty. Additionally, GPT-powered chatbots can also help businesses save time and resources by automating routine tasks such as customer support and lead generation.
BARD (Bidirectional Encoder Representations from Transformers) is another popular chatbot framework that uses deep learning to improve conversational experiences. Unlike GPT, BARD is capable of understanding the context of a conversation and can generate responses based on the user’s intent. This makes BARD-powered chatbots more effective at handling complex customer interactions such as sales conversations or technical support. Byproviding relevant and personalized responses, BARD-powered chatbots can improve customer satisfaction and increase the likelihood of conversions. In addition, BARD can also be used for sentiment analysis, allowing businesses to gain insights into customer opinions and preferences. This information can then be used to optimize marketing campaigns and improve overall customer engagement.
In conclusion, incorporating advanced chatbots such as GPT and BARD into digital marketing strategies can provide numerous benefits for businesses. From improving customer engagement and satisfaction to automating routine tasks and gaining valuable insights, chatbots powered by these frameworks can help businesses stay ahead of the competition and achieve long-term success. As AI technology continues to evolve, it’s important for businesses to stay up-to-date with the latest advancements and leverage them to their advantage.
What types of campaigns can be created using chat GPT and BARD?
Chatbots have become increasingly popular in recent years, and advancements in natural language processing (NLP) technology have made it possible to create more sophisticated chatbots that can engage in more human-like conversations. Two such technologies that have gained a lot of attention are GPT (Generative Pre-trained Transformer) and BARD (Browse, Assist, Response, and Display).
GPT is a deep learning algorithm that uses machine learning to generate text that is similar to human writing. It has been used to create chatbots that can engage in more complex and contextually relevant conversations, making them more useful for businesses and organizations looking to improve their customer service or sales processes.
BARD, on the other hand, is a chatbot framework that is designed to help users browse content and get quick answers to their questions. It uses a combination of natural language processing and machine learning to understand user queries and deliver relevant results.
When these two technologies are combined, they can be used to create a wide range of chatbot campaigns, including:
1. Customer service chatbots: These chatbots can provide assistance to customers looking for help with products or services. They can answer common questions, provide troubleshooting tips, and even help customers place orders.
2. Sales chatbots: These chatbots can assist in the sales process by providing product information, answering customer questions, and even offering product recommendations based on customer preferences.
3. Lead generation chatbots: These chatbots can be used to gather information from potential customers, such astheir contact information and specific needs, to help sales teams identify and prioritize leads more effectively.
4. Educational chatbots: These chatbots can be used in the education sector to provide students with personalized learning experiences, answer their questions, and even provide feedback on their assignments.
5. Entertainment chatbots: These chatbots can be used to provide users with interactive experiences, such as games, quizzes, and trivia challenges.
In conclusion, chatbots powered by GPT and BARD are revolutionizing the way businesses interact with their customers. By leveraging these technologies, businesses can create chatbots that are more intelligent, engaging, and useful, ultimately improving their customer service, sales, and marketing efforts. As AI technology continues to evolve, it’s important for businesses to stay ahead of the curve and explore new ways to leverage it for their advantage.
How does chat GPT and BARD help with lead generation?
Chat GPT (Generative Pre-trained Transformer) and BARD (Bidirectional Encoder Representations from Transformers) are two powerful tools that can help businesses with lead generation. Both of these tools use natural language processing (NLP) to analyze and respond to customer inquiries in real-time, which can help businesses to engage with potential customers and generate leads.
Chat GPT is a machine learning algorithm that uses a large amount of text data to train a language model. This model is then used to generate responses to customer inquiries in a conversational manner. This tool is particularly useful for businesses that want to automate their customer support processes, as it can quickly and accurately respond to common customer inquiries, freeing up customer support staff to handle more complex issues. By providing quick and helpful responses to customer inquiries, businesses can build trust with potential customers and increase the likelihood of generating leads.
BARD is a similar tool that uses a bidirectional transformer to generate responses to customer inquiries. However, BARD is specifically designed for open-domain question answering and is trained on a more diverse set of text data than Chat GPT. This makes BARD particularly useful for businesses that want to engage with potential customers on social media platforms, where inquiries may be more varied and unpredictable. By using BARD to respond to customer inquiries on social media, businesses can quickly and accurately engage with potential customers and generate leads.
In conclusion, Chat GPT and BARD are both powerful tools that can help businesses with lead generation. By using these toolsto respond to customer inquiries in real-time, businesses can engage with potential customers and build trust, ultimately increasing the likelihood of generating leads. As AI technology continues to evolve, it’s important for businesses to explore new ways to leverage it for their advantage and stay ahead of the curve. By incorporating tools like Chat GPT and BARD into their customer service and marketing strategies, businesses can enhance their overall performance and achieve greater success.
How can chat GPT and BARD be used to optimize content strategy?
The answer to this question lies in understanding what GPT and BARD are and how they can be utilized to optimize content strategy.
GPT (Generative Pre-trained Transformer) is a machine learning model developed by OpenAI that can generate human-like text based on a given prompt. BARD (Bidirectional Encoder Representations from Transformers) is a similar model developed by Google that can also generate text based on a given prompt.
So, how can these models be used to optimize content strategy? One way is by using them to generate content ideas. By inputting a topic into the model, it can generate a list of potential article titles, subheadings, and even outlines. This can save a significant amount of time and effort in brainstorming content ideas.
Additionally, GPT and BARD can be used to generate content itself. While it’s important to note that this should not replace human-written content entirely, it can be useful in generating drafts or filling in gaps in existing content. This can be especially helpful for creating content at scale.
Another way these models can be used is in content optimization. By inputting an article into the model, it can suggest improvements for readability, grammar, and even SEO. This can help ensure that content is fully optimized for both search engines and readers.
Overall, GPT and BARD are powerful tools that can help optimize content strategy in a variety of ways. From generating content ideas to improving existing content, these models can save time and effort while ensuring high-quality content that is optimized for both search engines and readers. As AI technology continues to evolve, it’s important for businesses to stay ahead of the curve and incorporate these tools into their content strategies to achieve greater success. By leveraging the capabilities of Chat GPT and BARD, businesses can not only enhance their overall performance but also build trust with potential customers, ultimately increasing the likelihood of generating leads.
What steps should be taken to ensure successful implementation of chat GPT and BARD?
Artificial intelligence has made a significant impact on the way businesses communicate with their customers. With the advent of chatbots, businesses are increasingly exploring new ways of improving customer engagement. Chat GPT and BARD are two of the most popular chatbot tools that have been widely adopted by businesses. However, successful implementation of these tools requires a well-planned strategy. Here are some steps that businesses should take to ensure successful implementation of Chat GPT and BARD.
1. Define your objectives: The first step is to define your objectives for using chatbots. Do you want to improve customer service or automate sales? Defining your objectives will help you create an effective chatbot strategy.
2. Analyze customer data: Analyzing customer data is essential to create a chatbot that is tailored to your customer’s needs. This data will help you identify common customer queries, pain points, and the type of content that resonates with them.
3. Choose the right platform: There are various chatbot platforms available in the market. Choose a platform that is user-friendly, scalable, and has all the necessary features to support your objectives.
4. Develop a conversational flow: The conversational flow is the backbone of your chatbot. It should be designed in a way that is easy to navigate and understand. It should also be personalized to match the tone and brand voice of your business.
5. Train your chatbot: Training your chatbot is an ongoing process. It involves feeding it with data,identifying errors and updating it regularly. This will ensure that your chatbot is always up-to-date and delivering accurate responses to customers.
6. Test and refine: Before launching your chatbot, it’s important to test it thoroughly to ensure that it’s working properly. You should also refine your chatbot based on feedback from customers to improve its overall performance.
In conclusion, implementing Chat GPT and BARD can be a game-changer for your business. However, it requires careful planning and execution to achieve optimal results. By following these steps, you can create a chatbot that is tailored to your customer’s needs, improves engagement, and ultimately drives more sales. As AI technology continues to evolve, businesses that embrace it will be better positioned to succeed in the long run.