WORDPRESS MAINTENANCE · SUPPORT
Expert WordPress maintenance services — core and plugin updates, security monitoring, verified backups, and same-day support. Get a free assessment, and your first month is FREE.
WordPress website maintenance is the ongoing work of keeping a WordPress site secure, fast, and up to date — core and plugin updates, backups, security monitoring, uptime monitoring, and fixing errors before they cost you traffic or sales.
Every WordPress site depends on software that changes constantly. Without regular maintenance, plugins conflict, security holes stay open, pages slow down, and rankings quietly slip. A professional maintenance plan covers:
Start with a free assessment — and your first month is free.
Service Level Agreement (SLA)
Due to the unforeseen technical nature of what we do, it’s not always possible to guarantee turnaround times on works given to us, however we do try our very best to deliver the changes within a reasonable amount of time.
Below is a rough guide to some of the turnaround times you can expect with our website maintenance & support agreement:
Level 1 – Website maintenance tasks or requests that take under 1 hour will usually be completed same day or next day
Level 2 – Website maintenance tasks or requests that take between 1 hour to 2 hours will usually completed within 12 – 24 hours
Level 3 – Website maintenance tasks or requests that take between 2 to 5 hours will usually be completed within 1 – 3 working days
Level 4 – Website maintenance tasks or requests that take between 5 to 10 hours will usually be completed within 3 – 5 working days
Level 5 – Website maintenance tasks or requests that take more than 10 hours will usually be completed between 3 – 7 working days
Working days are regular business hours and exclude weekends, national holidays and local holidays.
The daily timeframe for submitting works is between 08:00 ET and 16:30 ET Monday to Friday, excluding weekends, national holidays and local holidays.
Requests received after 12:00 pm will take an additional business day.
All times referred to in the SLA are Eastern Time
A complete WordPress maintenance plan includes core and plugin updates, verified backups, WAF security configuration and monitoring, uptime monitoring, site health checks with scheduled QAT, content updates, and fixing errors such as 504 Gateway Timeouts, 404 errors, 500 Internal Server Errors, and the WordPress White Screen of Death.
Our WordPress maintenance packages start at $85 per hour for updates, with monthly plans at $340 per month (4 support hours, updates, uptime monitoring, and WAF security) and $680 per month (8 support hours plus SEO, Google Business Profile management, e-commerce support, and same-day service). Every plan starts with a free assessment — and your first month is free.
WordPress core, themes, and plugins should be reviewed at least weekly, and security patches should be applied as soon as they are released. Updates should be tested — through site health checks and scheduled QAT — so an update never takes your live site down.
Unmaintained WordPress sites accumulate risk quickly: outdated plugins create security vulnerabilities, software conflicts cause errors and downtime, page speed degrades, and search rankings quietly decline. Most WordPress hacks exploit known vulnerabilities in outdated software that a maintenance plan would have patched.
Yes. We start every engagement with a free assessment of your site’s health, plugins, security posture, and hosting setup. From there we bring the site up to standard and put it on a regular maintenance schedule — regardless of who built it.
Yes. Our monthly packages include support hours you can use for content updates — news, blog articles, company information, photos, offers, and promotions — alongside the technical maintenance work.
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